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High quality and safe care for all...

We want to make care even safer across our region and set high standards for quality and safety for everyone.

Our regional quality strategy is key to achieving this. It builds on the ongoing efforts in the North East and North Cumbria to create a culture of safety, openness, and learning. While individual organisations already have measures in place, we believe working together can make care safer. Such as using consistent standards and learning from mistakes or sharing best practices.

With over three million people in our region, we have access to a lot of data that helps us spot risks and find solutions. Combining this with the best global evidence, we are in a great position to innovate and improve patient safety.

As part of our plans, we're also setting up the North East and North Cumbria Patient Safety Centre to drive these improvements and enhance the safety and experience of care.

Our strategy sets shared standards for culture, leadership, patient safety, and clinical effectiveness, building on the great work already in place. Shaped by feedback from our communities and staff, it focuses on delivering safer, higher-quality care.

Culture and climate

Creating a culture of openness, inclusivity and compassion.

Patient safety

Such as using consistent standards and learning from when things haven't gone well or sharing best practices.

Clinical effectiveness

Providing treatments and care which are proven to work, so we get the best results for our patients.

Clinical and multi-professional leadership

Support our workforce, lead change and design services for patients needs.

Positive experience

Empowering care decisions with compassion and respect, while valuing all experiences.

Patient safety podcast

Professor Sir Liam Donaldson, an international leader in public health and safety and Chair of the North East and North Cumbria Integrated Care Board shares his insights on the importance of patient safety in health and care systems and the key steps needed to improve care standards globally.