Our approach
We are committed to involving people in meaningful and inclusive ways. Our involvement strategy is guided by three main priorities:
- Involve people meaningfully
- Remove barriers to participation
- Listen to and act on feedback
We work with partners such as Healthwatch and the VCSE sector to help reach all communities. Find out more about how we work with partner organisations.
We also listen to people in our decision-making groups. We have public representatives in our governance structures. They share feedback on behalf of their communities. They make sure groups consider what other people think. They help us to deliver the right care. Examples of where people are part of decision-making groups:
Resources
- Involving people and communities strategy
- Involvement toolkit - to help staff to involve people in their work
- Diversity monitoring questions - to help make sure staff reach the right people
- Co-production toolkit - to help staff work with people in equal partnership
Email: NENCICB.involve@nhs.net