If you or someone you know is struggling with their mental health, you can get crisis support by calling NHS 111.

• The service is open 24 hours a day, 7 days a week.
• It is for people of all ages, including children and young people.

How it works

1. Call 111.
2. Press 2 for mental health.
3. You will be put through to a trained mental health advisor.

Advisors are supported by experienced NHS mental health staff from:

• Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)
• Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV)

What support you will get

• Someone to listen and talk to you.
• Advice on what help is right for you.
• Access to crisis services if you need it.

Important to know

• This service is for urgent mental health help.
• It does not replace other NHS services like your GP or talking therapies.