NHS urges young people to seek support if GCSE results feel overwhelming

Young people across the North East and North Cumbria receiving their GCSE results today are being reminded that help is available if they feel anxious, disappointed or unsure about what comes next.

NHS North East and North Cumbria Integrated Care Board (ICB) is encouraging students, parents and carers to look after their mental wellbeing during what can be an exciting but stressful time.

GCSE results can bring a wide range of emotions. Some young people may feel pleased and relieved, while others may feel worried, upset, under pressure or uncertain about their future. The NHS is reminding families that exam results are only one part of a young person’s journey and do not define who they are or what they can achieve.

Young people are encouraged to talk to someone they trust if they are finding things difficult. This could be a parent, carer, friend, teacher, college adviser, GP practice, youth worker or mental health professional. Taking time to pause before making big decisions can also help young people feel more in control.

There are also practical steps that can help, including getting enough sleep, eating regularly, taking breaks from social media, spending time with supportive people and making a simple plan for next steps. If results are not what a young person hoped for, schools, colleges and careers advisers can help explain the options available, such as resits, other college courses, apprenticeships, training and other routes into work.

Dr Kathy Petersen, GP and medical director mental health, learning disability, neurodivergence for NHS North East and North Cumbria ICB said: “Results day can feel like a huge moment, and it is completely understandable for young people to feel nervous, disappointed or overwhelmed. We want every young person to know they are not alone and that support is available.

“GCSE results do matter, but they don't define a person’s future. There are many different routes into further education, training and employment. If you are struggling, please talk to someone you trust and ask for help early. Parents and carers can also make a real difference by listening, offering reassurance and helping young people explore their choices calmly.”

Anyone who needs urgent mental health support should call NHS 111 and select the mental health option. People in the North East and North Cumbria can also text the word CALMER to 85258 for free, confidential, 24/7 text support if they are struggling to cope.

Young people can also find advice and support from trusted organisations including NHS Every Mind Matters, YoungMinds, Mind, and the National Careers Service.

Advice for young people

  • Talk to someone you trust about how you are feeling.
  • Try not to compare your results with other people’s grades or social media posts.
  • Take time before making big decisions.
  • Ask your school, college or careers adviser about your options.
  • Look after the basics: sleep, food, movement and time away from screens.
  • Get urgent help if you feel unable to cope or keep yourself safe.

Advice for parents and carers

  • Listen first and give young people space to talk.
  • Reassure them that there are always options, whatever their results.
  • Help them contact school, college or careers advisers if they need guidance.
  • Watch for signs they may be struggling, such as withdrawing, not sleeping, panic, low mood or feeling hopeless.
  • Seek urgent support if you are worried about their safety.