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Have your say on NHS urgent care services in Newcastle

Making Urgent Care Work Better In Newcastle Twitter

People in Newcastle will have the chance to talk with NHS leaders about our city's urgent care services at a series of events in June.

The events – in venues across the city and online – are a chance to say what works well and what could be better, as well as putting your questions to NHS decision makers.

Urgent care – for when you need medical help today, but it's not the sort of emergency that you would go to A&E with – is centred on three Urgent Treatment Centres, at Ponteland Road, Molineux Street and Westgate Road (which is temporarily closed).

In addition to these centres, urgent care support comes from NHS 111 (online and by phone), GP practices, pharmacists and services like the minor injuries unit at the Royal Victoria Infirmary (RVI).

Joe Corrigan, Newcastle director for NHS North East and North Cumbria Integrated Care Board (ICB), said: "We all rely on urgent care, and this is a great chance to meet the people who plan our local services to share your experiences and ask questions.

"We've already heard from over 1200 people – both patients and NHS staff. Now we want to take a closer look at how people use urgent care and what is important to you.

"We're working right across the region to ensure that people have access to high quality healthcare, no matter where they live. Hearing people's views first-hand is a big help to us in planning services for the future."

The events take place at:

  • Brunswick Methodist Church NE1 7BJ, Wednesday 14 June 1.30 – 3.30pm
  • Walker Activity Dome NE6 3BR, Saturday 17 June 10.30am – 12.30pm
  • Newcastle City Library NE1 8AX, Monday 19 June 1.30 – 3.30pm
  • Riverside Community Health Project NE4 8XS, Wednesday 21 June 6 – 8pm
  • Online on Friday 16 June 1.30 – 3.30pm
  • Online on Tuesday 20 June 2 – 4pm

Please click here to book your place.

The events will be led by NHS North East and North Cumbria Integrated Care Board, which has responsibility for NHS budgets, functions and performance in our region. The team will also be joined by staff from Newcastle Hospitals NHS Foundation Trust and Healthwatch Newcastle.

If you can't make it, you can still send your comments or questions to necsu.icb.involvement@nhs.net.

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