Confidential support for health and care staff
If you work in health or social care in the North East or North Cumbria and need support, help is available for you. The hub provides you with free, confidential support.
How we can help
Life can be tough, whether it's problems at work, at home, or both. Whatever you’re dealing with, we’re here to listen and help. Here's what we offer:
- An appointment with an experienced mental health professional.
- Up to three short support sessions after your first meeting.
- Guidance to other services if you need more help.
Get in touch
- Complete the online form
- Email hubstheword@cntw.nhs.uk
- Leave a confidential message on 0191 223 2030
Someone will get back to you within a working day or so. Appointments are usually held via video or phone, making it convenient for you.
When "I'm fine" is not the full story blog
Dr Richard Duggins wrote this blog for Stress Awareness Month to highlight that people may say they are “fine” while quietly experiencing stress and burnout. He encourages openness, early support, and recognising that burnout is often a response to ongoing pressures rather than personal weakness.
