Our offer section: Our goal is to make sure that in the North East and North Cumbria we communicate information to all people in a way that is easy for them to understand. Come along to some free training to find out how you can make a difference: health literacy awareness, how to write simply or speaking simply.
These sessions run every month. To find upcoming dates and to book a place, visit the Learning Academy webpage and click on the date you wish to attend:
https://academy.boost.org.uk/programmes/health-literacy
If you would like more information about the work of the regional health literacy team or would like to discuss bespoke training for a specific department contact:
Stsft.nenchealthliteracytraining@nhs.net
Quotes from people who have attended training:
- I have found your input and support invaluable – it's completely changed the way I approach patient-facing materials, comms, etc. Huge thank you to the team!
- I've had excellent feedback from the team about the training session – in fact, probably the most positive feedback we've ever had for an external speaker. They're highly motivated to make changes to our letters and texts to patients and get these right for patients going forward. Thank you for such an impactful session.
- That was phenomenal, thank you so much. It’s so important. We all need to hear this.
- This is such an important topic. Are they teaching it at universities? I think it needs to be in our inductions and added to curriculums!
- This has been one of the most useful training sessions I have attended. Thank you!
- Really enjoyable and useful session. This learning will be of great benefit to our service users.
Stats:
Our team has trained over 1000 people so far including 45 organisations from across the region. This has been a mixture of 36 online sessions and 19 face to face
Virtual webinars
Ever wondered what health literacy is all about? Want to know why it matters and how it can help?
This session will give you a short introduction to health literacy. You will find out what health literacy is and what you can do to make it better. You’ll learn how it affects patients, carers, families and the wider community and how better health literacy can make it easier for everyone to engage in their health and wellbeing.
How to write simply
Got some health information to write and don’t know where to start? Want to know how to make your writing clearer?
This session will show you how to write clearly and simply. We’ll give you tips and tools to help make your writing as readable as possible.
When health information is clear and simple, people understand their health better. They can make more informed choices, and be more active in their health and wellbeing.
Face to face sessions
Face-to-face health literacy training is now available. Our face-to-face training includes a Speaking Simply session.
The Speaking Simply session will make you aware of the importance of good communication. You will learn about the impact that low health literacy has on people and organisations and when verbal interactions can be improved.
During this interactive session you will learn some tips and techniques for making your conversations engaging and impactful.
Available training
Please check the Boost Learning Academy website for available training.
