Anyone. The service is available for all adults and children at participating pharmacies across the North East and North Cumbria.
Local community pharmacists are trained to treat common conditions. They offer a confidential and high-quality service designed to meet your needs. You can walk in, with no appointment needed, and speak in confidence. Most pharmacies have private consultation rooms available.
Most pharmacies across the North East and North Cumbria offer the common conditions service. Ask your local pharmacy for more details.
The pharmacist will ask you questions about:
your current medication
history of ailments
any other illness you have
The answers will help the pharmacist to advise and treat your condition.
You will be given treatment if necessary.
Your pharmacist may decide that you need further advice/treatment and can signpost you to another service or contact your GP practice directly to book you an appointment.
Your pharmacist will provide treatment and/or advice under the common conditions scheme, in line with the symptoms you have described. If your symptoms persist, you should seek further advice from your GP.
Step 1 – Pop along to your local pharmacy and talk to a health care professional about your illness and they will offer advice.
Step 2 - If you need treatment, the pharmacist will check your eligibility and whether the illness is covered by the service
Step 3 - A suitable medicine may be offered to you*
*Charges will apply if you normally pay for your prescriptions.
If you hold a medical exemption certificate, for example people under 16 or over 60, then you will not pay for the medicine as this service is funded by the NHS.